Your privacy matters to us. This Privacy Policy explains in plain, formal English exactly what personal data 988bet collects, why we collect it, how we store and protect it, and the rights you hold over your own information as a player based in Bangladesh.
988bet ("the Platform", "we", "us", "our") is committed to protecting the privacy and security of every individual who uses the 988bet website at https://988bet.lat and all associated interfaces, features, and communications channels. This Privacy Policy describes how 988bet handles personal data in connection with the operation of its online sports betting, casino gaming, and related entertainment services, with particular regard to players located in Bangladesh.
This policy is written in formal English and is intended to be clear, specific, and actionable. We do not use vague language to obscure our data practices. Where we collect your data, we tell you why. Where we share it, we tell you with whom. Where we retain it, we tell you for how long. If anything in this policy is unclear, you are welcome to contact our Data Support team at [email protected] for further explanation.
This Privacy Policy should be read together with the 988bet Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between those documents and this Privacy Policy on a data-related matter, this Privacy Policy shall prevail.
For the purposes of this Privacy Policy, 988bet acts as the Data Controller in respect of all personal data collected from users of the 988bet platform. As Data Controller, 988bet determines the purposes for which, and the means by which, personal data is processed. All data processing activities described in this policy are carried out by 988bet directly or by carefully selected third-party processors acting on our documented instructions.
988bet may be contacted on all data protection matters at the following address:
988bet collects personal data across several categories depending on your level of interaction with the platform. The following table provides a comprehensive breakdown of the data categories, specific data points, and the context in which each is collected.
| Category | Data Points Collected | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National Identity Card (NID) number, passport number | Account registration and KYC verification |
| Contact Data | Mobile phone number, email address, residential address (district, division, postal code) | Account registration and KYC address verification |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, bank account details (BRAC Bank, Dutch-Bangla Bank), deposit and withdrawal transaction records, account balance history | Deposit, withdrawal, and KYC payment verification |
| Identity Verification Documents | Scanned or photographed copies of NID front and back, passport bio-page, selfie photograph for liveness check | KYC verification process |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, device identifiers | Automatically collected on platform access |
| Usage Data | Pages visited, time on page, click paths, game sessions played, bet history, wager amounts, game provider sessions | Automatically collected during active platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, any messages sent to 988bet staff | Customer support interactions |
| Preference Data | Language and currency settings, responsible gaming tool settings (deposit limits, session limits, self-exclusion status), promotional opt-in preferences | Account settings and responsible gaming tool configuration |
| Geolocation Data | Country-level geolocation derived from IP address. We do not collect GPS or precise device-level location data. | Automatically collected on platform access for compliance screening |
We do not collect sensitive personal data such as biometric data (beyond the liveness-check selfie used solely for KYC matching), health information, political opinions, religious beliefs, or trade union membership. The KYC selfie photograph is used exclusively for identity verification and is not processed for facial recognition purposes beyond matching it against your submitted ID document.
988bet collects personal data through the following mechanisms:
988bet does not purchase personal data from data brokers, marketing lists, or any third-party data aggregator. All personal data we hold has been collected directly from you or generated through your interactions with the 988bet platform.
988bet processes personal data only where a clear, lawful purpose exists. The following table maps each processing purpose to the category of data used and the lawful basis on which processing rests.
| Processing Purpose | Data Categories Used | Lawful Basis |
|---|---|---|
| Creating and managing your 988bet account | Identity, Contact | Contract performance |
| KYC identity verification and age verification | Identity, Identity Verification Documents | Legal obligation; Contract performance |
| Processing deposits and withdrawals | Financial, Identity | Contract performance |
| Anti-fraud and anti-money-laundering screening | Identity, Financial, Technical, Geolocation | Legal obligation; Legitimate interest |
| Delivering sports betting and casino gaming services | Usage, Preference, Technical | Contract performance |
| Responsible gaming tool administration | Preference, Usage, Communications | Legal obligation; Legitimate interest |
| Customer support and dispute resolution | Identity, Contact, Communications, Financial | Contract performance; Legitimate interest |
| Sending transactional notifications (deposit confirmations, withdrawal approvals, security alerts) | Contact, Financial | Contract performance |
| Sending promotional communications (bonuses, offers, seasonal promotions) | Contact, Preference | Consent (opt-in only; may be withdrawn at any time) |
| Platform security, uptime monitoring, and fraud prevention | Technical, Usage, Geolocation | Legitimate interest |
| Compliance with record-keeping obligations | All categories as required | Legal obligation |
988bet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis. If you have any questions about the legal basis for a specific processing activity, contact us at [email protected].
988bet shares personal data with the following categories of third parties, each of whom acts as a data processor under documented instructions from 988bet:
All third-party processors engaged by 988bet are required to maintain appropriate technical and organisational security measures and are contractually prohibited from processing your personal data for any purpose other than the specific service they provide to 988bet.
988bet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention schedule applies as a general guide:
| Data Category | Retention Period | Basis for Retention |
|---|---|---|
| Account registration data (name, email, phone, date of birth) | Duration of active account, plus 5 years after account closure | Legal obligation; potential dispute resolution |
| KYC identity documents | Duration of active account, plus 5 years after account closure | Anti-money-laundering legal obligation |
| Financial transaction records (deposits, withdrawals, bet history) | 7 years from the date of each transaction | Legal obligation; financial record-keeping requirements |
| Customer support communications | 3 years from the date of the most recent interaction | Legitimate interest; dispute resolution |
| Technical and usage logs | 13 months from date of collection | Platform security and fraud detection |
| Promotional opt-in consent records | Duration of consent, plus 3 years after withdrawal of consent | Legal obligation to demonstrate consent |
| Self-exclusion records | Indefinitely, or for the duration of the exclusion period plus 5 years | Responsible gaming legal obligation; player safety |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 988bet's internal data destruction procedures. Anonymised and aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.
988bet employs a layered, defence-in-depth approach to protecting your personal data. The following technical and organisational measures are in place across the 988bet platform:
While 988bet implements robust security measures, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for keeping your own account credentials confidential. Do not share your password with any third party. If you believe your account has been compromised, contact support immediately at [email protected].
988bet uses cookies and similar tracking technologies to operate core platform functions, maintain session state, prevent fraud, and understand how users interact with the platform. The following categories of cookies are in use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account state between pages, support security features such as CSRF protection | No — disabling these will prevent the platform from functioning correctly |
| Functional | Remember your language preference, currency setting, and responsible gaming tool configuration | Yes — disabling resets preferences on each visit |
| Analytical | Collect anonymised usage data (pages viewed, session duration, click paths) to help 988bet understand and improve the platform experience | Yes — via your browser's cookie settings |
| Fraud Detection | Device fingerprinting and session behavioural data used to detect automated bots, multi-accounting, and bonus exploitation | No — these are required for platform integrity and player security |
988bet does not use third-party advertising cookies or cross-site tracking cookies for the purpose of serving targeted advertisements on other websites. You can manage browser-level cookie settings through your browser's privacy controls. Note that disabling functional or analytical cookies will not affect your ability to place bets or access your account, but may result in a slightly reduced personalisation experience.
Age verification is a mandatory component of the 988bet KYC process. Every player is required to confirm their date of birth at registration and to provide documentary proof of age (NID or passport) before their first withdrawal is processed. If 988bet becomes aware, through the KYC process or any other means, that an account is held by a person under 18 years of age, the account will be immediately suspended, all balances will be forfeited, and all personal data associated with the account will be securely deleted beyond any legally required retention minimum.
Parents and guardians who believe a minor has registered an account on 988bet should contact support at [email protected] immediately. 988bet will act swiftly upon such reports.
As a data subject, you hold the following rights in respect of your personal data held by 988bet. These rights may be exercised at any time by contacting [email protected] with "Data Rights Request" in the subject line of your message.
Request a copy of all personal data 988bet holds about you. We will respond within 30 days of a verified request.
Request correction of inaccurate or incomplete personal data held on your account. Some corrections require re-submission of KYC documents.
Request deletion of your personal data where it is no longer necessary for the original purpose and no legal retention obligation applies.
Request that 988bet pauses processing of your data in specific circumstances, such as while a rectification request is being resolved.
Request a copy of your personal data in a structured, machine-readable format (CSV or JSON) that can be transferred to another service provider.
Object to processing of your data based on legitimate interests, including profiling for fraud detection. Objections are assessed on a case-by-case basis.
Withdraw consent to receive promotional communications at any time by updating your preferences in account settings or by emailing [email protected].
Request human review of any automated decision (e.g., an automated account risk flag) that produces a significant effect on your account status.
Please note that certain rights are subject to limitations where exercising them would conflict with a legal obligation (such as the mandatory retention of KYC records for anti-money-laundering purposes) or where the data is necessary for the establishment, exercise, or defence of a legal claim. In such cases, 988bet will explain the limitation clearly in its response to your request.
988bet will respond to all verified data rights requests within 30 calendar days. Where a request is complex or involves a large volume of data, an extension of up to an additional 30 days may be applied, and you will be notified of the extension and the reason for it within the initial 30-day window.
In the course of operating the 988bet platform, some personal data may be transferred to, or processed by, systems located outside of Bangladesh. This occurs primarily in connection with our cloud infrastructure providers, KYC verification partners, and game provider session management systems.
Where personal data is transferred outside of Bangladesh, 988bet ensures that appropriate safeguards are in place to protect the data during and after transfer. These safeguards include contractual data processing agreements that impose equivalent data protection obligations on the recipient, and technical security measures consistent with those described in Section 8 of this policy.
988bet does not transfer personal data to jurisdictions that lack adequate data protection frameworks without first ensuring that additional contractual or technical safeguards are in place. If you wish to obtain information about the safeguards applicable to a specific international transfer, contact [email protected].
988bet reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date displayed at the top of this page reflects the effective date of the version currently in force. All previous versions of this policy are archived and available upon request by contacting [email protected].
Where a material change is made to this Privacy Policy — specifically a change that substantively affects how your personal data is collected, used, or shared — 988bet will notify all registered players by displaying a prominent notice on the platform's login page for no less than seven days prior to the change taking effect. For changes that are non-material in nature (corrections of typographical errors, clarifications that do not alter the substance of the policy, or updates to contact details), 988bet may make such changes without advance notice.
Your continued use of the 988bet platform after a revised Privacy Policy has taken effect constitutes your acknowledgement of and agreement to the updated policy. If you do not agree with the revised policy, you must close your account before the effective date of the change by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 988bet holds about you, please contact the 988bet Data Support team using the details below. All privacy-related enquiries are handled with strict confidentiality and will receive a substantive response within 30 calendar days.
988bet is committed to resolving all privacy concerns fairly and transparently. If you are not satisfied with the response you receive, you may escalate your concern in writing to [email protected] marked "Escalation — Privacy Complaint", and a senior compliance team member will review your case independently and respond within five Bangladesh business days.
Every page on 988bet is served over a TLS 1.3 encrypted connection. Your login credentials, payment details, and personal data travel between your device and our servers in a fully encrypted tunnel that cannot be intercepted by third parties.
988bet has a strict zero-sale policy on player data. We do not sell, rent, or trade your personal information to advertisers, data brokers, or any other commercial third party. Your data stays within the 988bet ecosystem, full stop.
Protect your 988bet account with SMS OTP two-factor authentication. Even if someone obtains your password, they cannot access your account without the one-time code sent to your registered mobile number at the time of login.
988bet does not hold your data indefinitely. We publish transparent retention periods for every data category and securely delete or anonymise data once the applicable period has expired. You always know how long your information is kept and why.
Identity documents submitted for KYC verification are handled by contracted specialist partners under strict data processing agreements. Your NID or passport images are never shared with game providers or payment processors — they are used solely to verify your identity and age.
In the unlikely event of a data breach that creates a material risk to your personal data, 988bet commits to notifying affected players by email within 72 hours of confirmation. We will provide clear guidance on protective steps you can take immediately.
Now that you understand how 988bet protects your personal data, explore the full range of games and sports betting options available to Bangladesh players — cricket, slots, live casino tables, and more.