Player Safety First

988bet Responsible Gaming

At 988bet, entertainment and player safety go hand in hand. We provide every Bangladesh player with a full suite of responsible gaming tools — deposit limits, time-outs, self-exclusion, and direct access to support — because we believe gambling should always remain fun, controlled, and within your means.

18+ Only Platform
Self-Exclusion Available
Deposit Limits Enabled
Session Time Controls
24/7 Support Access

Important Notice: Gambling is a form of entertainment — it is not a source of income, a solution to financial difficulties, or a way to recover previous losses. If gambling is causing you distress, financial hardship, or relationship problems, please use the tools on this page or contact our support team immediately. You are never alone at 988bet.

Playing Responsibly Matters

988bet is Bangladesh's most trusted online casino and sports betting platform, and we take our responsibility to players seriously. Responsible gaming is not a legal formality at 988bet — it is a core operational principle that shapes how we design our platform, how we train our support team, and how we respond when a player signals they may need help.

Every feature on the 988bet platform — from cricket betting and BPL markets to slots, Teen Patti 20-20, and live casino tables — is designed with the understanding that a small number of players may develop problematic relationships with gambling. We actively maintain tools that allow any registered player to take control of their own play at any time, without needing to provide a reason or wait for approval.

Responsible gaming at 988bet means three things: prevention (giving you tools to stay in control before a problem develops), intervention (helping you recognise warning signs early), and support (connecting you with assistance the moment you ask for it). All three pillars are available to every 988bet player — whether you deposit via bKash, Nagad, Rocket, or any other payment method we support.

This page explains every responsible gaming tool available on the 988bet platform, how to activate each one, what happens when you do, and where to turn if you need to speak to someone. Please read it carefully and share it with anyone in your household who uses the platform. For adults aged 18 and above only.

Need Help Right Now?

If you feel gambling is becoming a problem, contact the 988bet support team immediately. Our trained responsible gaming agents are available around the clock, every day of the year — including Eid, Pohela Boishakh, and all public holidays in Bangladesh.

Live Chat: Available 24/7 after login on the platform
Response Time: Within 1 hour for responsible gaming requests

18+ Only   All 988bet services are for adults aged 18 and above.

Take Control of Your Play
Deposits
Deposit Limits

Set a maximum deposit amount per day, per week, or per calendar month directly from your account settings. Once a limit is in place, the 988bet system will automatically decline any deposit attempt that would breach your chosen threshold. Limits take effect immediately. Increases to an existing limit require a 7-day cooling-off period before they become active — decreases are applied instantly. You may set limits in BDT (৳) to match your household budget precisely.

Sessions
Session Time Limits

Define the maximum duration of a single active gaming session. When your chosen session time expires — whether that is 30 minutes, 1 hour, or 2 hours — the platform will display a clear on-screen notification and prompt you to take a break. You may choose to log out immediately or extend the session once. Repeated session extensions generate an automatic responsible gaming prompt from our system to encourage a genuine pause.

Time-Out
Time-Out (Short Break)

Need a short break from the platform without closing your account? Activate a time-out period of 24 hours, 48 hours, 1 week, or 1 month. During a time-out, your account remains open but you cannot log in, place bets, or make deposits. Any pending withdrawals will still be processed normally. Time-outs are activated instantly and cannot be reversed mid-period. Your account and balance are completely preserved and available when the time-out period expires.

Exclusion
Self-Exclusion

Self-exclusion is the most powerful tool available to 988bet players who feel their gambling is out of control. You may request a self-exclusion period of 6 months, 1 year, 2 years, 3 years, or indefinitely. During self-exclusion, your account is fully suspended — you cannot log in, deposit, bet, or receive promotional communications from 988bet. After the exclusion period ends, a minimum 7-day reinstatement review applies before the account can be reactivated. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request".

Awareness
Reality Checks

Enable periodic reality check pop-ups that appear at intervals you define — every 30 minutes, 60 minutes, or 90 minutes — while you are actively using the 988bet platform. Each reality check displays your total session duration, net win/loss position for the session, and total amount deposited during the current calendar month. These notifications are designed to keep you informed and grounded about your actual play activity, countering the natural time-distortion effect that engaging games can create.

Limits
Loss Limits

In addition to deposit limits, 988bet allows players to set a maximum net loss threshold per day, week, or month. Once your net losses reach the threshold you have set, the platform will automatically prevent further wager placement for the remainder of that period. Like deposit limits, loss limit decreases take effect immediately while increases require a 7-day cooling-off period. This tool is particularly recommended for players who play primarily from mobile devices via bKash or Nagad top-ups.

How to Activate Your Tools
1
Log in to Your 988bet Account

Visit the 988bet platform and sign in with your registered username and password. If you have two-factor authentication enabled, enter the OTP sent to your registered Bangladesh mobile number.

2
Navigate to Account Settings

Click on your account profile icon in the top-right corner of the platform dashboard. From the dropdown menu, select "Account Settings" to access the full settings panel.

3
Select "Responsible Gaming"

Inside Account Settings, locate the "Responsible Gaming" tab in the left-side navigation panel. All available tools — deposit limits, session limits, loss limits, reality checks, time-out, and self-exclusion — are grouped here in one place.

4
Configure and Confirm Your Chosen Tool

Select the tool you wish to activate, enter your desired parameters (e.g., daily deposit limit of ৳2,000 or a 48-hour time-out), and click "Confirm". Protective measures — reductions and exclusions — take effect instantly. Increases require a 7-day cooling period.

5
Receive Confirmation by Email or SMS

A confirmation notification will be sent to your registered email address and Bangladesh mobile number within minutes of activating any responsible gaming tool. Keep this confirmation for your records. If you do not receive it, contact [email protected] immediately.

Tool Summary Table
Tool Takes Effect Reversible?
Deposit Limit (decrease) Immediately Yes — increase requires 7-day wait
Deposit Limit (increase) After 7-day cooling period Yes
Session Time Limit Immediately Yes
Loss Limit (decrease) Immediately Yes — increase requires 7-day wait
Reality Check Alerts Immediately Yes
Time-Out Immediately No — cannot be reversed mid-period
Self-Exclusion Immediately No — reinstatement review required after period
Please Note: If you request self-exclusion, 988bet will make every reasonable effort to prevent you from opening a new account during the exclusion period. If you believe you have bypassed this control, contact [email protected] immediately with the subject "Self-Exclusion Bypass" so we can act without delay.
Is Gambling Becoming a Problem?

Problematic gambling can develop gradually and is often difficult to recognise from the inside. The following questions are adapted from widely used gambling self-assessment frameworks. Read each question honestly. If you answer "yes" to three or more of these questions, we strongly encourage you to contact the 988bet support team, activate self-exclusion, or seek independent advice from a gambling support organisation.

1

Have you ever spent more money gambling on 988bet — or any other platform — than you originally planned or could afford to lose?

2

Have you ever tried to win back money you have lost by placing additional bets, often with larger stake amounts than usual?

3

Have you borrowed money, sold personal belongings, or used money intended for essential household expenses (rent, food, utility bills) in order to fund gambling?

4

Have you felt irritable, anxious, or restless when you were unable to gamble, or when you tried to reduce how much you gamble?

5

Have you hidden your gambling activity from family members, friends, or colleagues, or lied about the amount of time or money you have spent gambling?

6

Has gambling caused significant conflict in your personal relationships, affected your performance at work or studies, or contributed to mental health difficulties such as depression or anxiety?

7

Do you find yourself thinking about gambling frequently throughout the day — planning your next session, reliving past wins or losses, or feeling preoccupied with upcoming sporting events such as BPL or IPL matches?

8

Have you previously made sincere attempts to cut back on or stop gambling entirely, but found yourself returning to the platform sooner than intended?

If you answered "yes" to 3 or more questions: Please contact the 988bet responsible gaming team at [email protected], or activate self-exclusion immediately via Account Settings > Responsible Gaming. You do not need to have a severe problem to use these tools — early action leads to significantly better outcomes.
Six Pillars of Responsible Gaming at 988bet
Strict Age Verification

Every 988bet account requires date-of-birth confirmation at registration and documentary proof of age (NID or passport) before the first withdrawal. No exceptions are made for any payment method — bKash, Nagad, Rocket, or bank transfer.

No Predatory Marketing

988bet does not send promotional communications to players who have activated any responsible gaming tool, are in a time-out period, or are self-excluded. Our marketing suppression system is automated and applied without requiring the player to make an additional opt-out request.

Staff Training

All 988bet customer support agents complete responsible gaming awareness training before handling player accounts. They are trained to identify behavioural indicators of problem gambling in support interactions and to escalate sensitively to the responsible gaming team when needed.

Transparent Odds and RTPs

988bet discloses the Return-to-Player (RTP) percentages for all slot games as sourced from certified provider studios including Pragmatic Play, PG Soft, JILI, and Spribe. Understanding RTPs helps players make informed decisions about the games they choose to play.

Proactive Account Monitoring

Our platform monitors for behavioural patterns associated with problem gambling — rapid escalation in stake sizes, unusually long sessions, or repeated use of the deposit function within short intervals. When these patterns are detected, affected accounts receive a proactive responsible gaming communication from our team.

Signposting External Help

988bet acknowledges that some players may benefit from independent professional support beyond what a gaming platform can offer. We are committed to pointing players toward relevant mental health and gambling addiction support resources appropriate for the Bangladesh context.

Responsible Gaming FAQ

No. Self-exclusion is an irreversible commitment for its full stated duration. This is intentional — the purpose of self-exclusion is to give you a genuine, enforced break from gambling. Once the exclusion period has expired, a minimum 7-day reinstatement review applies before the account may be reactivated. During this review, 988bet will ask you to confirm you wish to return to the platform and may provide responsible gaming resources before reactivating access.

Yes. Your 988bet account balance is fully preserved during both time-out and self-exclusion periods. Any withdrawal that was pending at the time you activated the tool will be processed normally to your registered bKash, Nagad, or bank account. You will not lose access to funds already held in your account.

Reductions to your deposit limit take effect immediately — the moment you confirm the change in your account settings, the system will enforce the new lower threshold on your very next deposit attempt. Increases to an existing deposit limit require a mandatory 7-day cooling-off period before they become active. This delay is a deliberate player protection measure. During the 7-day window you may cancel the increase request at any time.

Withdrawals of your genuine account balance remain available during self-exclusion. You will not be able to log in to the platform to place bets, but the 988bet support team can process a withdrawal of your remaining balance on your behalf. Contact [email protected] with the subject line "Withdrawal During Exclusion" and provide your account details. Identity verification may be required before the withdrawal is processed.

988bet uses identity matching technology to identify and block registration attempts by self-excluded players. If you attempt to register a new account during your self-exclusion period, the registration will be declined. If you successfully circumvent this control — for example by using different contact details — please contact [email protected] immediately. Any winnings accrued on an account opened in breach of self-exclusion are subject to forfeiture under 988bet's Terms & Conditions.

Yes. The minimum age to register and play on 988bet is 18 years. This requirement applies to all players regardless of their location within Bangladesh — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar. Documentary proof of age (National Identity Card or passport) is required to complete KYC verification and unlock full withdrawal access. Accounts found to belong to players under 18 will be immediately closed and all balances forfeited.

Play Responsibly — Explore 988bet Within Your Limits

Now that you are familiar with the responsible gaming tools available at 988bet, you can enjoy cricket betting, slots, Teen Patti 20-20, and live casino tables with confidence. Set your limits, play within your means, and reach out to our support team whenever you need guidance.